The event industry is constantly evolving and with this glossary we hope to clarify confusing jargon and concepts. Hopefully it will make you make the most of our systems.
The process of managing participants to make sure they have all the necessary information and all data is correct. Participants can change tickets, cancel tickets, add participants to their booking, have questions etc, but also for an organizer to make sendouts like sms or emails to ensure participants have the latest info. If using an event management system like Invajo these sendouts can be automated, for example sending a reminder 1 day before the event.